Shipment processing time
All orders are processed within 3-5 business days (once the order is ready). Orders are not shipped or delivered on weekends or holidays.
During peak seasons, shipments may be delayed by few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
We use DHL. Find their policies here.
Same day Delivery
“Same day delivery” is only available for orders with delivery addresses within Ghana, Accra – Tema Environs.
Shipment to P.O. boxes
We ship worldwide but we do not ship to P.O. boxes outside Ghana.
Shipment confirmation & order tracking
You will receive a Shipment Confirmation email once the courier company picks the order and this mail will contain your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
MyOwngh.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).